Calificación: 4 de 5 estrellas
4/5
Cargando
JM![]()
author
Joseph A. Michelli
Joseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks E...ver másJoseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks Experience, The New Gold Standard, Prescription for Excellence, and The Zappos Experience. One of today’s leading thinkers on the topic of customer experience, Michelli also speaks to corporate audiences approximately 60 times a year.ver menos
Libros de Joseph A. Michelli
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Calificación: 4 de 5 estrellas4/5Leading the Starbucks Way (PB) Calificación: 4 de 5 estrellas4/5The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging Calificación: 0 de 5 estrellas0 calificacionesDriven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Calificación: 0 de 5 estrellas0 calificacionesPrescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System Calificación: 5 de 5 estrellas5/5Starbucks Leadership Lessons Calificación: 0 de 5 estrellas0 calificacionesThe Zappos Experience: 5 Principles to Inspire, Engage, and WOW Calificación: 4 de 5 estrellas4/5Leadership Lessons from the Most Admired Companies Calificación: 0 de 5 estrellas0 calificacionesStronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Calificación: 0 de 5 estrellas0 calificaciones
Audiolibros de Joseph A. Michelli
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People Calificación: 4 de 5 estrellas4/5Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Calificación: 4 de 5 estrellas4/5The Zappos Experience: 5 Principles to Inspire, Engage, and WOW Calificación: 4 de 5 estrellas4/5The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Calificación: 4 de 5 estrellas4/5The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging Calificación: 5 de 5 estrellas5/5Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System Calificación: 0 de 5 estrellas0 calificacionesStronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Calificación: 0 de 5 estrellas0 calificaciones
Audiolibros narrados
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Calificación: 4 de 5 estrellas4/5Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Calificación: 0 de 5 estrellas0 calificaciones