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Fred Reichheld
Frederick F. Reichheld is a New York Times best-selling author, speaker and business strategist best known for his research and writing on the loyalty business model and loyalty marketing.Frederick F. Reichheld is a New York Times best-selling author, speaker and business strategist best known for his research and writing on the loyalty business model and loyalty marketing.
Libros de Fred Reichheld
HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt)
Audiolibros de Fred Reichheld
Winning on Purpose: The Unbeatable Strategy of Loving Customers Calificación: 4 de 5 estrellas4/5HBR's 10 Must Reads on Strategic Marketing Calificación: 5 de 5 estrellas5/5The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World Calificación: 4 de 5 estrellas4/5The Ultimate Question Calificación: 5 de 5 estrellas5/5