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Bernie Smith
Bernie coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision making.
Frustrated by the random way in which pe...ver másBernie coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision making.
Frustrated by the random way in which performance measures are often chosen and implemented, Bernie set up Made to Measure KPIs in 2007. The goal was to develop simple, structured and repeatable ways to create KPIs that normal humans could design and use to improve businesses.
Using the experience (and scars) of working with a huge variety of organisations over his consulting career, Bernie has boiled that experience down into simple, sensible and practical advice on performance measurement. His books aim to share that expertise in a down to earth and conversational style.
Bernie lives in Sheffield, UK, with his wife and two children and some underused exercise equipment.ver menos
Libros de Bernie Smith
Essential Manufacturing KPIs Essential Sales and Marketing KPIs Calificación: 5 de 5 estrellas5/5Essential Health and Safety KPIs Calificación: 0 de 5 estrellas0 calificacionesEssential Procurement KPIs Calificación: 5 de 5 estrellas5/5Essential Fulfillment and Warehouse KPIs Calificación: 0 de 5 estrellas0 calificacionesEssential Customer Service KPIs Calificación: 5 de 5 estrellas5/5Essential Financial KPIs Calificación: 0 de 5 estrellas0 calificacionesEssential Property Management KPIs Calificación: 0 de 5 estrellas0 calificacionesEssential Retail KPIs Calificación: 0 de 5 estrellas0 calificacionesEssential Recruitment, Staff and Payroll KPIs Calificación: 0 de 5 estrellas0 calificacionesEssential Web Marketing KPIs Calificación: 0 de 5 estrellas0 calificaciones