Libros de Randy A. Steinberg
Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives Calificación: 0 de 5 estrellas0 calificacionesImplementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner Calificación: 0 de 5 estrellas0 calificacionesArchitecting Itsm: A Reference of Configuration Items and Building Blocks for a Comprehensive It Service Management Infrastructure Calificación: 0 de 5 estrellas0 calificacionesServicing Itsm: A Handbook of Service Descriptions for It Service Managers and a Means for Building Them Calificación: 4 de 5 estrellas4/5High Velocity Itsm: Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing Calificación: 0 de 5 estrellas0 calificacionesOrganizing Itsm: Transitioning the It Organization from Silos to Services with Practical Organizational Change Calificación: 0 de 5 estrellas0 calificaciones