Creado por Al Simon

Customer Experience

Forms that Work: Designing Web Forms for Usability
Autor
Unlocking the Hidden Customer Experience: Short Stories of Remarkable Practices That Ensure Success
Autor
Buying Customers: Revolutionary new rules for you to get more customers with far less money.
Autor
100 Short Stories From My Customers
Autor
Customer Experience Is the Brand: Getting in the Game
Autor
It's The Customer, Stupid! Lessons Learned In A Lifetime of Marketing
Autor
Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)
Autor
Customer Serviced: Bedtime Stories Collection, #1
Autor
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
Autor
How to Talk to Customers: Create a Great Impression Every Time with MAGIC
Autor
No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits
Autor
Creating Insanely Great Customers | Always-On Innovation
Autor
50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition
Autor
Managing Customer Value: Creating Quality and Service That Customers Can Se
Autor
Turn Your Customers into Profit
Autor
Jobs To Be Done: A Roadmap for Customer-Centered Innovation
Autor
Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales
Autor
The Everything Guide to Customer Engagement: Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Business
Autor
Proposition Selling: How to Create Extraordinary Success in Business-to-Business Sales
Autor
Jobs to Be Done: A Roadmap for Customer-Centered Innovation
Autor
Understanding Consumer Behavior: Cracking the Code of Consumer Psychology
Autor
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Autor

Customer Experience

Forms that Work: Designing Web Forms for Usability

Unlocking the Hidden Customer Experience: Short Stories of Remarkable Practices That Ensure Success

Buying Customers: Revolutionary new rules for you to get more customers with far less money.

100 Short Stories From My Customers

Customer Experience Is the Brand: Getting in the Game

It's The Customer, Stupid! Lessons Learned In A Lifetime of Marketing

Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)

Customer Serviced: Bedtime Stories Collection, #1

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

How to Talk to Customers: Create a Great Impression Every Time with MAGIC

No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits

Creating Insanely Great Customers | Always-On Innovation

50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

Managing Customer Value: Creating Quality and Service That Customers Can Se

Turn Your Customers into Profit

Jobs To Be Done: A Roadmap for Customer-Centered Innovation

Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales

The Everything Guide to Customer Engagement: Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Business

Proposition Selling: How to Create Extraordinary Success in Business-to-Business Sales

Jobs to Be Done: A Roadmap for Customer-Centered Innovation

Understanding Consumer Behavior: Cracking the Code of Consumer Psychology

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success